Terms, conditions, and privacy policies:
By placing an order for Services with the Company, you are certifying that you have read, understand, and agree to the following terms and conditions. If you have any questions about any provisions of this Service Contract (the “Contract”), please email them to 1893engravingcustomerservice@gmail.com prior to placing your order.
Upon Client’s placement of an order for Services from the Company and in consideration of same, the Client agrees to abide by the following Service Contract without limitation or qualification. The Company reserves the right to change, modify, or alter the Contract at any time for any reason and without notice prior to Client’s placement of an order for Services. Said changes, modifications, or alterations are effective immediately, without being published on the Company’s website and govern by any orders for Services placed after said publication. Client’s order for Services placed after any modifications or amendments to this Contract shall constitute Client’s agreement to and acceptance of said modifications or amendments with possible additional charges to be discussed with client.
- Scope of Services: The engraving company, also referred to as “the Company,” hereby agrees to provide engraving services for individuals, businesses, and organizations. Engraving services encompass the precise incising or carving of text, logos, designs, or other graphical elements onto various materials such as metal, wood, glass, or plastic, as per the specifications provided by the client.
- Design Submission and Approval: Clients, also referred to as “the Client,” are responsible for submitting their designs, artwork, or specifications in a suitable format acceptable to the Company. “Design” refers to any graphical or textual content provided by the Client for engraving purposes. The Company reserves the right to reject any design that is deemed inappropriate, offensive, or infringing upon intellectual property rights.
- Ownership of Intellectual Property: “Intellectual Property” refers to all copyrights, trademarks, design patents, or any other proprietary rights related to the engravings produced by the Company. The Client retains ownership of the intellectual property rights associated with their designs, unless otherwise agreed upon in writing. The Company is granted a license to use the designs solely for the purpose of fulfilling the engraving services to include utilizing final product/completed work purchased on marketing/promotional and/or social media outlets with the understanding that upon placing order with company, the client gives permission to utilize said product that is sold to the client in marketing outlets.
- Use of Company Logo: The “Company Logo” refers to the visual representation of the Company’s brand identity, including trademarks, trade names, and any other branding materials. The Company reserves the right to use its logo and related intellectual property for promotional and marketing purposes, subject to any restrictions that must be made clear by the client or permissions agreed upon with the Client.
- Use of Completed Work for Marketing:
“Completed Work” refers to the finished engravings produced by the Company for its clients. The Company may use photographs, comments, testimonials, or other materials depicting completed work for marketing and promotional purposes.
The Client acknowledges and consents to the Company’s use of such materials for marketing purposes.
- Payment Terms and Pricing: “Payment Terms” outline the terms and conditions governing payment for the engraving services provided by the Company. Clients are required to remit payment in accordance with the agreed-upon pricing structure, which may include a down payment of 50% for orders exceeding $100. Payment is due upon completion of the work, unless otherwise agreed upon in writing.
- No-Return Policy:
The “No-Return Policy” stipulates that all sales are final, and the Company does not accept returns or offer refunds for completed work after delivery. This policy is designed to protect the Company’s interests and maintain the integrity of its craftsmanship.
- Limitation of Liability and Waiver of Claims: “Limitation of Liability” refers to the restriction on the Company’s liability for any damages or losses incurred by the Client. The Client waives any right to bring legal action against the Company for damages, losses, or injuries arising from the use or inability to use the engraving services, subject to applicable laws and regulations.
- Confidentiality: “Confidentiality” pertains to the protection of sensitive information exchanged between the Company and the Client, including design details, customer data, and business transactions. The Company agrees to maintain the confidentiality of such information with exception to completed product for marketing/promotional outlets and except as required by law.
- Governing Law and Jurisdiction:
“Governing Law” refers to the laws that govern the interpretation and enforcement of the terms and agreements between the Company and the Client. The parties agree that disputes shall be resolved exclusively by the courts of the applicable jurisdiction, as determined by the laws of the United States and its respective states and territories.
- Termination of Services: “Termination of Services” outlines the circumstances under which the Company may terminate its services to the Client, such as non-payment, violation of terms, or unethical conduct. The Company agrees to fulfill any outstanding obligations to the best of its ability upon termination.
- Modification of Terms:
“Modification of Terms” allows the Company to modify or amend the terms and agreements at any time without prior notice. Any changes shall be effective immediately upon posting on the Company’s website or notification to the Client.